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Digital Transformation at Sheffield City Council

Sheffield City Council

When it comes to the digital transformation of public services, Sheffield City Council has taken a pioneering approach to improving how key services are delivered, working in partnership with BigChange.

BigChange’s cutting-edge mobile workforce system, has already improved the efficiency, compliance and performance of several key services, as well as the day-to-day experience of service users and council employees.

This report details how Sheffield City Council, working in partnership with BigChange, has transformed how several of its services are delivered:

  • Smart job scheduling and vehicle tracking has improved the efficiency and quality of Sheffield’s Special Educational Needs Transport service, and saved thousands of hours a year.
  • Digitising compliance checks in facilities management has improved coordination of inspection teams and made reporting more manageable in the field. 
  • By employing smarter logistics in social housing maintenance, Sheffield has reduced driving time and CO2 emissions, and achieved a 33% increase in on-time deliveries.
  • By replacing paper-based reporting with a digital solution, Sheffield has made flood-protection inspections faster and more responsive.
  • BigChange helped Sheffield establish an outstanding Covid-19 PPE distribution scheme, enabling a small team to coordinate the delivery of over 20 million PPE items to 500 contacts a month.
  • Sheffield is leading the way in remote workforce management for cleaning services, enabling a team of three people to coordinate and support the activities of 124 cleaners, remotely.

Click here to read the full report

Sheffield City Council employee holding a mobile JobWatch device

‘We can always choose our attitude, whatever the challenge’

Hannah Cockroft Brings Motivational Gold to Motivational Monday

Five-time Paralympic gold medallist Hannah Cockcroft MBE tells BigChange Motivational Monday audience about pushing beyond notions of disability

Soon after Hannah Cockcroft was born, doctors said her parents shouldn’t expect her to walk, talk, or ever live independently.

Hannah, 28, is now a five-time Paralympic gold medalist. As a sprint wheelchair racer, she is world record holder in her category for the 100m, 200m, 400m, 800m and 1,500m.

On her journey from her Halifax home to the world stage “Choices over challenge” has been Hannah’s mantra.

Speaking to BigChange’s Motivational Monday audience, she showed how when faced with a challenge, we always have a choice about our attitude and about how to deal with it.

That ethos has led to great achievements on and off the track. “I get asked a lot what’s the achievement I’m most proud of,” said Hannah,

“People presume I’m going to say the MBE or my Paralympic medals. But actually it’s my independence, because it’s a thing my parents never expected.”

Her worldview switched during a visit to her Secondary School from the GB wheelchair basketball team.

“I will always remember that day. They were able to do everything in these chairs. These guys really changed my mind about what it meant to be a wheelchair user.

“It was the day a whole new world was opened up to me.” After years doing homework during PE lessons, or keeping score, Hannah discovered “sport was for me”.

After trying basketball, wheelchair rugby (“I liked the aggression”) and tennis (“I had no hand-eye coordination at all!”), Hannah found her passion in track sprinting.

By 17, she was a GB athlete and a world-record holder.

“That was where I came up against the obstacle of classification. You get a number that means when you line up on the start line you’re racing against people with a similar disability to you.”

“It started a big challenge, because people started to argue I wasn’t racing a fair race.”

“That was the first time I’d ever been bullied. When you are surrounded by people like you, disabled people, that’s the last place you expect the word bullying to crop up. But I was told to put my head in a bonfire because it’d make the world a better place.”

Her first reaction was to ask her coach to send her home. But she chose a different way, and went on to become one of the UK’s greatest athletes.

Hannah’s inspiring story shows that, although we can’t always choose the challenge that faces us, we can always choose how we meet it.

Watch the full video here:

Hannah was joined by Daniel Gray, Chairman of Physcap, a Leeds-based charity, working to improve quality of life for children with physical and mental disabilities across Yorkshire.

Daniel spoke of the tremendous work the charity does for children, and echoed Hannah’s message of giving every child with a disability hope, will to achieve and determination that nothing will beat them.

As BigChange’s charity partner of the month, Physcap will receive the £1,250 raised so far to further its incredible cause.

Next month, we’re excited to welcome Janet Street-Porter, the journalist and broadcaster. Our charity partner is Homeless Street Angels, who provide assistance and resources for the homeless in Leeds.

You can join our event here: https://webinar.ringcentral.com/webinar/register/7216149348162/WN_fhkHeHcZRX-3UpIpwcgq4A

We hope to see you then.